FabulaTech Forum - Webcam install breaks Excel 2013

Dec 26^th, 2024, 11:03pm

Welcome, Guest. Please Login or Register.

FabulaTech Forum Remote Desktop Solutions Webcam for Remote Desktop (Moderators: Sergey_Jarovski, Andrew, Tim_GaliullinFT) Webcam install breaks Excel 2013

Previous topic | Next topic

Pages: 1

Notify of replies

Author

Topic: Webcam install breaks Excel 2013 (Read 3778 times)

username
FabulaTech Forum Newbie

Gender:

Posts: 2

Webcam install breaks Excel 2013
on: Jun 18^th, 2021, 2:33pm

Quote

Modify

We purchased 10 licenses of this software. �It works great until there is a reboot. �Once the RDS (Windows Server 2016) server reboots Microsoft Excel 2013 stops working and gives the following error. �Has anyone else experienced this issue and is there a resolution? We also use FabulaTech Scanner software at the same time and it has always worked fine.

https://imgur.com/ik9japW

https://imgur.com/7b06z1A

Last Edit: Jun 18^th, 2021, 2:35pm by username

IP Logged

Sergey_Jarovski
FabulaTech Forum Moderator
FabulaTech Forum God

Gender:

Posts: 559

Re: Webcam install breaks Excel 2013
Reply #1 on: Jun 18^th, 2021, 3:52pm

Quote

Modify

Hi,

Please do the following:
1) open the following key in the system registry on Webcam/Scanner for Remote Desktop (server) PC:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ftsjail
2) find Multi-String Value (REG-MULTI_SZ) ExcludeProcesses
3) add the data into it:
*\excel.exe
4) reboot Webcam/Scanner for Remote Desktop (server) PC.

Last Edit: Jun 18^th, 2021, 6:12pm by Sergey_Jarovski

IP Logged

Sergey Jarovski

FabulaTech
===================
http://www.fabulatech.com

username
FabulaTech Forum Newbie

Gender:

Posts: 2

Re: Webcam install breaks Excel 2013
Reply #2 on: Jun 18^th, 2021, 3:52pm

Quote

Modify

Thank you so much! This worked perfectly, have a great day!

IP Logged

Pages: 1

Notify of replies


Previous topic \| Next topic