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FabulaTech Forum Remote Desktop Solutions Webcam for Remote Desktop (Moderators: Sergey_Jarovski, Tim_GaliullinFT, Andrew) Issue using Webcam for Remote Desktop

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Topic: Issue using Webcam for Remote Desktop (Read 5730 times)

aegis.test
FabulaTech Forum Newbie

Posts: 1

Issue using Webcam for Remote Desktop
on: Mar 19^th, 2012, 7:00am

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Hi all,
we're testing a VDI infrastructure based on Windows 7 Enterprise both on server and on client. It's important for us using webcam in virtual desktop (for videoconferencing purposes). We install Webcam for Remote Desktop (Server & Client package). It seems not working. Fabulatech SW on server recognize the webcam on client side, but we can't use the cam on Skype.
Any suggestions, test or particular setup?

Thank you all.

Andrea

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Serge Frost
FabulaTech Forum Full Member

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Posts: 169

Re: Issue using Webcam for Remote Desktop
Reply #1 on: Mar 19^th, 2012, 8:06am

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Dear Andrea,

Please provide me with more information about the issue.

1. Is there any errors?
2. Have you tried to use another WebCam viewer?

3. System Information Files of both computers.

To get system information file �you need to do the following:
Start -> Programs -> Accessories -> System Tools -> System Information �
File -> Save;

4. USB for Remote Desktop logs:

Workstation:

ftwebcamsvc.log

Location: Windows\system32 (x86 OS) OR �Windows\sysWOW64 (x64 OS)

Server:

ftwebcamrecv-exe.log

Location: C:\Users\%USER_NAME%\AppData\Local\WebCam for Remote Desktop

ftwebcamrecv-dll.log

Location: C:\Users\%USER_NAME%\AppData\Local\WebCam for Remote Desktop

ftwebcam.log

Location: C:\Users\%USER_NAME%\AppData\Local\WebCam for Remote Desktop

You can send them to my e-mail: �support@fabulatech.com

Thank you.

Last Edit: Mar 19^th, 2012, 8:06am by Serge Frost

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