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        Serial Port Solutions >> Virtual Serial Port Kit >> Network serial port kit
        
(Message started by: sendmi on Mar 28th, 2012, 7:00am)
Title: Network serial port kit
Post by sendmi on Mar 28th, 2012, 7:00am
Please help me!

I connected to the computer (#1) adapter Moxa A53!
Prior to the adapter connected the meter!
And the software on a second computer (#2) does not see it!
When the other adapter is connected and working!
What could it be?
Title: Re: Network serial port kit
Post by sendmi on Mar 28th, 2012, 7:06am
Looking for physical signals DTR.
Title: Re: Network serial port kit
Post by Serge Frost on Mar 28th, 2012, 7:15am
Greetings!

Devices will not be displayed in the software`s GUI. Make sure you shared the COM port (Your device is connected to this port) on the first computer and created a connection on the second computer to this COM port.

After that on the second computer Virtual COM port will be created. Start the software you use to communicate with your device and configure it to work via this Virtual COM port.

Take a look at this link for detailed information how to use NSPK:

http://www.fabulatech.com/network-serial-port-kit-help/index.html
Title: Re: Network serial port kit
Post by sendmi on Mar 28th, 2012, 7:19am
I know and read the FAQ!
I did as you said!
But it does not work.
Just another adapter is working.
Title: Re: Network serial port kit
Post by Serge Frost on Mar 28th, 2012, 7:34am
You will not see won`t see the signal if it is not changing. Have you started any application to test your device? What application do you use?

Also please check the Private Messages. I will send you a link for downloading our tool for testing COM ports. It will show the logs of transfered signals.
Title: Re: Network serial port kit
Post by sendmi on Mar 28th, 2012, 7:47am
In any case, a document with pictures!

ftp://77.47.129.41/in/NSPK.doc
Title: Re: Network serial port kit
Post by Serge Frost on Mar 29th, 2012, 2:49am
Please provide us with PortMon logs so we can investigate your issue thoroughly.

Here is the PortMon's website. It's Microsoft official website.
http://technet.microsoft.com/en-gb/sysinternals/bb896644
Here is the direct download link.
http://download.sysinternals.com/Files/Portmon.zip

I need 4 log files:

On PC#1:

- Separately with MOXA;
- Separately with your second device;

And analogically on the PC#2 ;

Thank you for your patience and understanding.
Title: Re: Network serial port kit
Post by sendmi on Mar 29th, 2012, 4:00am
I did!
Everything is in the archive.

ftp://77.47.129.41/in/Logs_portmon.rar
Title: Re: Network serial port kit
Post by Serge Frost on Mar 29th, 2012, 4:39am
Thank you very much. Unfortunately this information is not enough to find the source of the issue so I will ask you to take more logs.

Now please take the logs from #1 and #2 at the same time when your program GetDev.exe is working on second computer. (on first computer NSPK will be communicating with COM port).

And I would like you to take the logs in two cases: when it is working properly and when it is not working.
Title: Re: Network serial port kit
Post by sendmi on Mar 30th, 2012, 2:43am
Hello!
I'm sorry that I write too late.
In the archives of all logs, including logs of getdev! It also logs to a remote survey.

COM3(PC#2)->COM1(PC#1)
COM4(PC#2)->COM2(PC#1)

ftp://77.47.129.41/in/Logs_ALL.rar

A complete characterization of Moxa A53, there are described all the signals are received from RS232
http://www.moxa.com/product/Transio_A5253.htm
Title: Re: Network serial port kit
Post by Serge Frost on Apr 2nd, 2012, 8:36am
Thank you very much for cooperation. You are a great man!

But once again I will ask you to provide as with log files. Please do the following:

1. Configure PortMon to display time in milliseconds  (Options --> Show time);
2. (with NSPK) Take the logs from COM1 (PC1) and COM3 (PC2 -- moxa) at the same time;
3. (with NSPK) Take the logs from COM2 (PC1) and COM3(PC2)  (not moxa) at the same time;

I hope that will be enough to find a source of the issue and to troubleshoot it. Thank you very much!
Title: Re: Network serial port kit
Post by sendmi on Apr 4th, 2012, 1:02am
Hello!
Sorry, business trips!
I did as you said!

ftp://77.47.129.41/in/Logs_all.rar
Title: Re: Network serial port kit
Post by sendmi on Apr 4th, 2012, 1:04am
And yet, my advice!
Add to your program, such as logs to record it so that there were no problems!
Title: Re: Network serial port kit
Post by Serge Frost on Apr 6th, 2012, 8:22am
Please check your e-mail. I will send there a message with instructions how to fix the issue;
Title: Re: Network serial port kit
Post by sendmi on Apr 7th, 2012, 2:07am
Hello!
I replaced the old version!
"Not moxa" works very well!
Moxa, almost works, but bad!
I send the logs!

ftp://77.47.129.41/in/Logs.rar
Title: Re: Network serial port kit
Post by Serge Frost on Apr 9th, 2012, 6:47am
Greetings!

At first please make sure you have 5.7.4.1 versions installed on both sides. Secondly do the following:

1. On your physical side try to uncheck the Fixed Flow Control setting. (set it to none).

2. On your physical side try to enable Cache Data function. (With Fixed Flow Control and without it).

Try it and let me know the results.
Title: Re: Network serial port kit
Post by sendmi on Apr 9th, 2012, 8:03am
Hello!

Worked!
And if we add the speed! It would be better!
Or it's impossible!
I did it!

Thanks!

ftp://77.47.129.41/in/Logs_and_img.rar
Title: Re: Network serial port kit
Post by Serge Frost on Apr 9th, 2012, 8:19am
I`m not sure I understand you correctly. Could you please specify is your problem resolved successfully and do you need my further assistance?  
Title: Re: Network serial port kit
Post by sendmi on Apr 9th, 2012, 10:29am
Yes!
Problem solved!
Title: Re: Network serial port kit
Post by Serge Frost on Apr 10th, 2012, 1:25am
I`m glad your problem is resolved. Please feel free to contact us if you have any questions, suggestions or proposals.
Title: Re: Network serial port kit
Post by sendmi on Apr 10th, 2012, 2:07am
Ok!
Thanks!