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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Tim_GaliullinFT, Andrew, Sergey_Jarovski) HID Card Reader Redirection Previous topic | Next topic
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jpwmg
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HID Card Reader Redirection
on: Dec 17th, 2021, 1:49pm 		Quote Quote  Modify Modify
Hello. I am encountering an error when trying to forward the input from a card reader to a remote machine.
Everything appears to be set up properly on the client and server machine. The card reader is an Omnikey 5022 CL. Any advice?
The logs I found on the client machine are:
 
2021.12.16 10:03:16.421 (-05:00) [4600] [4604] [SERVICE]: Build Mar 17 2021. Windows 8  (build 9200), 64-bit
2021.12.16 11:30:11.868 [4600] [6232] [ERROR]:  Canceling pending irp failed! Device handle(1236). Error 22: The device does not recognize the command.  
2021.12.16 11:30:11.871 [4600] [6232] [ERROR]:  CUsbEngine:ShockednDeviceDisconnected: Device not found, it`s unplugged?
2021.12.16 11:31:37.926 [4600] [6232] [ERROR]:  CUsbEngine:ShockednDeviceDisconnected: Device not found, it`s unplugged?
2021.12.16 11:32:07.483 [4600] [4604] [ERROR]:  CPlugUnplugManager::~CPlugUnplugManager(): Stop() method was not called before delete object.2021.12.16 11:32:52.018 [4652] [4560] [Service]:     Start service. Version program 60007. Version protocol 50101.
2021.12.16 11:32:52.914 [4652] [5460] [ERROR]:  Load alias settings from registry failed
2021.12.16 11:35:30.451 [4652] [6076] [ERROR]:  CNetworkEngine:ShockednSessionOpened(): Listen failure, gle: 170
2021.12.16 11:42:02.691 [4652] [6076] [ERROR]:  CNetworkEngine:ShockednSessionOpened(): Listen failure, gle: 170
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Sergey_Jarovski
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Re: HID Card Reader Redirection
Reply #1 on: Dec 17th, 2021, 3:37pm 		Quote Quote  Modify Modify
Hi,
 
"Allow Smart Card Reader redirection" feature is available on Windows 10, Windows Server 2016 and later:
https://www.fabulatech.com/usb-for-remote-desktop-server-help/admin-utility-settings.html
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jpwmg
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Re: HID Card Reader Redirection
Reply #2 on: Dec 17th, 2021, 5:25pm 		Quote Quote  Modify Modify
I just updated our software and enabled that option. It is still not working.
Is there something else I may have missed?
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Sergey_Jarovski
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Re: HID Card Reader Redirection
Reply #3 on: Dec 20th, 2021, 8:23am 		Quote Quote  Modify Modify
Hi,
 
Describe the problem in detail (make the screenshots if possible).
What OS do you use on the remote side?
What remote desktop protocol are you using for remoting?
Do you see the smart card reader as available device in USB for Remote Desktop (server) GUI?
What device driver (version) do you use on the remote side?
What app (product name and version) for smart card reader are you trying to use on the remote side within RD session?
 
Plug your device directly into USB for Remote Desktop (server) PC and test your card reader in app there locally.
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