vincitytaymodaimo
FabulaTech Forum Newbie
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I have problem with dowload
on: Sep 29th, 2018, 3:04am |
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Just downloaded the trial version of your software yesterday, I'm trying to find a solution for a client of mine.
It's a dental practice which is opening a remote site in which they will be using RDP. Problem is with the digital X-ray sensors, they are not much more then fancy scanners, really, Xray's are shot from the tube, the crystal inside the sensors stops them and then a screen behind it captures it (all inside the tiny device which fits into your mouth).
The device gets redirected just fine, I can open the software's control panel and see that it recgonizes it, and it says "connected". But the first sign of problem is that the firmware doesn't get downloaded/uploaded, there's a little system tray icon that each time you connect the device locally it reads it and gives off a message "uploading/downloading" firmware. I tried to use the device anyway but no go, the Xray software doesn't see it.
Anything I can try?
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