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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Andrew, Sergey_Jarovski, Tim_GaliullinFT) USB Scanner Not Showing Up Previous topic | Next topic
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   Author  Topic: USB Scanner Not Showing Up  (Read 5187 times)
Mike.Riley
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USB Scanner Not Showing Up
on: Aug 5th, 2016, 4:24pm 		Quote Quote  Modify Modify
We have installed USB for Remote Desktop 5.1.1 on both the client workstation and server. When we run a RemoteApp Program (.rdp file) on the client machine the scanner connected to the USB port does not show up.
 
How can we get the RemoteApp program to to see the scanner connected to the USB port connected to the client machine?
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Sergey_Jarovski
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Re: USB Scanner Not Showing Up
Reply #1 on: Aug 8th, 2016, 7:29am 		Quote Quote  Modify Modify
Dear Mike,
 
You can activate your scanner on the remote (USB for Remote Desktop (server)) side within RDP session. There is no such possibility to seamless mode. But you run your published application, right click on the title bar of it and use USB for Remote Desktop (server) GUI for scanner activation.
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Sergey Jarovski

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Mike.Riley
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Re: USB Scanner Not Showing Up
Reply #2 on: Aug 8th, 2016, 1:21pm 		Quote Quote  Modify Modify
Sergey,
 
When I right click on the title I do in fact see the scanner from the work station and it’s got the check mark next to it.  However, when I click the “Scan” icon in the RDP application it presents a blank drop down box. It doesn’t pick-up the scanner that was assigned in the title bar click?
 
Please advise on what to do next.
 
Thank you,
Mike
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Sergey_Jarovski
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Re: USB Scanner Not Showing Up
Reply #3 on: Aug 9th, 2016, 2:35am 		Quote Quote  Modify Modify
Hi Michael,
I sent you a message via e-mail.
Please reply.
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Sergey Jarovski

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brian
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Re: USB Scanner Not Showing Up
Reply #4 on: Aug 16th, 2017, 10:36pm 		Quote Quote  Modify Modify
We are having the same problem - RemoteApp and it's not showing up in the administrative utility.
 
Can you provide the solution that you pm'd the other user?
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Sergey_Jarovski
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Re: USB Scanner Not Showing Up
Reply #5 on: Aug 17th, 2017, 9:50am 		Quote Quote  Modify Modify
Hi Brian,
 
You must run Administrative Utility as administrator.
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Sergey Jarovski

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