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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Sergey_Jarovski, Andrew, Tim_GaliullinFT) Acrobat Reader and USB for Remote Desktop Previous topic | Next topic
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   Author  Topic: Acrobat Reader and USB for Remote Desktop  (Read 5125 times)
Harald
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Acrobat Reader and USB for Remote Desktop
on: Mar 29th, 2016, 6:36am 		Quote Quote  Modify Modify
Hello,
 
after installling USB for Remote Desktop (Version 5.1 or 5.1.1) Acrobat Reader doesn't start any more. I can see AcroRd32.exe and RdrCEF.exe in the process list, but no window opens.  
It doesn't matter how to log on (local, Remote Desktop, normal User, lokal Administrator).
After uninstalling USB for Remote Desktop everything works fine again.
Environment:  
Windows Server 2008 R2 with Remote Desktop Service, Virtual Machine on VMWare ESXi 6.0
Acrobat Reader DC Version 2015.10.20060
Does anybody knows a solution?
 
Best regards
 
 
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Sergey_Jarovski
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Re: Acrobat Reader and USB for Remote Desktop
Reply #1 on: Mar 29th, 2016, 7:41am 		Quote Quote  Modify Modify
Hi !
I would advise you to do the following:
- close Acrobat Reader processes;
- stop FabulaTech services;
- run Acrobat Reader;
- choose Edit - Preferences - Security (Enhanced) - uncheck "Enable Protected Mode at startup";
- start FabulaTech services.
Last Edit: Mar 29th, 2016, 7:41am by Sergey_Jarovski IP Logged
Sergey Jarovski

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Harald
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Re: Acrobat Reader and USB for Remote Desktop
Reply #2 on: Mar 30th, 2016, 9:07am 		Quote Quote  Modify Modify
That works - thank you!
 
If anybody needs the registry key for creating a group policy:
HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Privileged
bProtectedMode (REG_DWORD) is per default: 1
To deaktivate Protected Mode change to "0"
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