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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Sergey_Jarovski, Andrew, Tim_GaliullinFT) Problem with blackscreen after screensaver

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Topic: Problem with blackscreen after screensaver (Read 4941 times)

Twence_BV
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Problem with blackscreen after screensaver
on: Mar 5^th, 2015, 6:37am

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Windows 2012R2 Server and USB for Remote Desktop 5.05 64-bit. User experience a black screen after screen saver kicks in. No way to come back in session other than login again.

Uninstalled USB for Remote Desktop, problem over! Anyone same problem or solution?

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Sergey_Jarovski
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Re: Problem with blackscreen after screensaver
Reply #1 on: Mar 6^th, 2015, 8:20am

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Hi !

This issue wasn't reproduced on our test lab:
USB for Remote Desktop 5.0.5 workstation - Windows 7 sp1 x64;
USB for Remote Desktop 5.0.5 server - Windows Server 2012 r2 x64;
Blank screen saver, delay - 1 minute, option "On resume, display logon screen" was activated.

We have sent you an email message. Please reply.

Last Edit: Apr 7^th, 2015, 2:39am by Sergey_Jarovski

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Sergey Jarovski

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Sergey_Jarovski
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Re: Problem with blackscreen after screensaver
Reply #2 on: Apr 7^th, 2015, 3:01am

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You can update your Horizon View Agent or
use this solution for your situation:
https://communities.vmware.com/message/2471874#2471874

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Sergey Jarovski

FabulaTech
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