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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Sergey_Jarovski, Tim_GaliullinFT, Andrew) Problem if conneted via VPN Previous topic | Next topic
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   Author  Topic: Problem if conneted via VPN  (Read 5671 times)
Hanus
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Problem if conneted via VPN
on: Apr 26th, 2011, 4:14am 		Quote Quote  Modify Modify
Hi
 
I have the following setup.
One Windows XP Pro to wich clients connect. These clients are Win7Ultimate x64.
Users on Win7 connect via RDP to the XP, and dictate trough an Philips Speech Mike Pro, which is connected via USB. The Speech Mike has a builtin speaker also.
In order to do this, I am testing both Sound over RDP and USB for Remote Desktop.
When connected via LAN and Wifi, everyting works great.
But if connected via VPN, the sound gets chopped into pices, and makes it impossible to hear anything.
If I unplug the Speech Mike, still connected via VPN, then the sound is great trough the laptop speakers.
Are there som issues concerning VPN connections that you are aware off? Or do you have any other suggestions to how I can solve this problem?
 
Kind regards
Hanus
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Harry_Mitkov
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Re: Problem if conneted via VPN
Reply #1 on: Apr 26th, 2011, 5:20am 		Quote Quote  Modify Modify
Dear Hanus,
 
Please specify what product are you using to reproduce the issue.
USB for Remote Desktop or Sound over RDP?
What model of Speech Mike do you use?
 
Thanks.
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Hanus
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Re: Problem if conneted via VPN
Reply #2 on: Apr 26th, 2011, 5:26am 		Quote Quote  Modify Modify
Hi
 
I am using both Sound over RDP and USB for Remote Desktop.
I use Sound over RDP to enable users to record and playback, and I use USB for Remote Desktop to enable users to use the recording buttons on the Speech Mike.
It is a Speech Mike Pro 6274.
 
I have possibly found a workaround, where I use the built in laptop speakers instead of the Speech Pro speaker. When I do this, the sound does not get chopped while connected via VPN.
This is now put in to test in the production environment. Im expecting feedback tomorrow.
 
Kind regards
Hanus
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Harry_Mitkov
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Re: Problem if conneted via VPN
Reply #3 on: Apr 26th, 2011, 6:02am 		Quote Quote  Modify Modify
Hanus,
 
What device do you see on remote side?
Is it Fabulatech USB audio Device or it is Speech Mike?
 
Have you tried USB for Remote Desktop 3.0 beta 2
http://www.fabulatech.com/usb-for-remote-desktop-beta.zip
 
Please try it and let me know the results.
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