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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Andrew, Sergey_Jarovski, Tim_GaliullinFT) redirecting USB thumb drives

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Topic: redirecting USB thumb drives (Read 6586 times)

MikeJ
FabulaTech Forum Newbie

Posts: 1

redirecting USB thumb drives
on: Apr 11^th, 2011, 8:13am

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What do you have to do to get USB for RDP to recognize thumb drives and or USB hard disks? documentation seems to suggest that only devices with installed devices are redirected, but when I plug in my thumb drive it becomes available to windows, but doesn't show in the list of potential redirects.

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Harry_Mitkov
FabulaTech Forum Full Member

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Posts: 136

Re: redirecting USB thumb drives
Reply #1 on: Apr 12^th, 2011, 2:54am

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Dear MikeJ

Please send us the following information so we can

investigate the issue:

- Model name of the device does not appear in the list of potential redirects.
- The system information of both PC where USB for Remote Desktop Workstation is installed. To get system information file you need to do the

following: Start -> Programs -> Accessories -> System Tools -> System

Information File -> Save.

- The USB for Remote Desktop log file. Please look for the logs in

%systemroot%\system32 folder (or if your PC is x64 then in

%systemroot%\syswow64). The log file names should be:

ftusbrdpwks.log - for USB for Remote Desktop Workstation

(Please keep in mind that workstation part redirects devices to server.
List of f potential redirects is on workstation part)

Please send requested info to suuport@fabulatech.com
Any additional information (or screenshots will be highly appreciated)

Thanks

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