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        USB Solutions >> USB over Network >> smart card dongle problem
        
(Message started by: sudarshan_gr on May 28th, 2007, 3:11am)
Title: smart card dongle problem
Post by sudarshan_gr on May 28th, 2007, 3:11am
Sir

I have a smart card ie e-card dongle connected to a system.
Its working perfect in the local network.
When I ask someone else from another country to connect to the dongle , they are able to connect the drivers get installed and then the system restarts or gives blue screen.
I am using a 256 kbpS internet connection with the ports used by usb over network forwarded.
Please assist.

Regards
Title: Re: smart card dongle problem
Post by Andrew on May 29th, 2007, 6:51am
Thank you for your feedback.
We've sent you new version by email.
Title: Re: smart card dongle problem
Post by sudarshan_gr on Jul 24th, 2007, 12:45pm
Hi Andrew

The new client 3.1 still hasnt fixed the problem.
The smart card protected software will not open at the other end , maybe because of latency?
Or would it be beacuse of protection?
Either shows bluescreen and crashes or just get stuck at the starting screen and does not proceed further.

Regards
Title: Re: smart card dongle problem
Post by Andrew on Jul 25th, 2007, 7:27am
Hi!
Thanks for update. Is it possible to access your smart reader over the Internet so we can reproduce the issue in our lab and fix it. If so, please email us details at support@fabulatech.com
ATTN: Andrew
we need to know IP address, TCP-port, best time to access device.
Thanks.
Title: Re: smart card dongle problem
Post by sudarshan_gr on Jul 28th, 2007, 9:56am
@ Andrew please check your PM.

Regards