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Title: USB Audio devices supported? Post by Heimiko on May 4th, 2010, 11:03am Hello, I'm trying out this software, looks very promising, but it appears audio devices are not really working at all, or badly stuttering. With what audio devices, specifically (brand and model) has this software been tested to be working with? I'd like to remote with this, and my current USB Audio devices don't really work with this. The product information page seems to suggest that it does support audio devices. please let me know. kind regards |
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Title: Re: USB Audio devices supported? Post by Alex_Webster on May 6th, 2010, 6:08am The voice stuttering can occur because of the network issues. I wonder if you are on the internet or on the local network. As for the supported devices - we use microsoft, genius, plantronics headsets. Everything works ok. But it's up to you what device model to use. Did you have any other issues beside stuttering? |
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Title: Re: USB Audio devices supported? Post by Heimiko on May 6th, 2010, 6:16am I'm on a local LAN (gigabit). So network speed is definitely not the issue. All other kinds of USB devices work flawlessly, the only thing I just can't get to work propperly, is Audio devices. Devices tried: - Creative X-Fi Surround 5.1, result: Connects oke, but no sound at all. - MD-Port DG2. Connects, gives audio, but stutters like crazy should the above devices work at all, did you test those? you gave me a few brands that seem to work, but what exact models have you tested to be working correctly? |
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Title: Re: USB Audio devices supported? Post by Alex_Webster on May 11th, 2010, 1:06am on 05/06/10 at 06:16:14, Heimiko wrote:
What operating systems do you have on the server and workstation machines (and if they are x32 or x64)? |
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Title: Re: USB Audio devices supported? Post by Heimiko on May 11th, 2010, 1:33am The host machine runs Windows XP and is 32-bit. it isn't the fastest machine around (AMD geode, 800Mhz) but should get the job done nonetheless. |
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Title: Re: USB Audio devices supported? Post by Alex_Webster on May 11th, 2010, 4:20am And what OS do you have on the machine where Sound over RDP server is installed? |
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Title: Re: USB Audio devices supported? Post by Heimiko on May 11th, 2010, 4:21am The client machine is windows 7, 32-bit, on a core i7. I'm not using sound over RDP, I'm using USB over Network. |
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Title: Re: USB Audio devices supported? Post by Alex_Webster on May 12th, 2010, 5:16am Unfortunately the external sound devices will not work on Windows 7 (or Vista). We are working on the solution for this scenario but I cannot tell you when it's going to be available. |