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FabulaTech Forum USB Solutions USB over Network (Moderators: Tim_GaliullinFT, Sergey_Jarovski, Andrew) 3Dconnexion connection Previous topic | Next topic
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   Author  Topic: 3Dconnexion connection  (Read 4068 times)
CGRSupport
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3Dconnexion connection
on: Jul 21st, 2020, 10:47pm 		Quote Quote  Modify Modify
Purchased new license and installed version 6.0.3 on server and workstation. When i use remote desktop connection to connect to the server the space explorer mouse light turns off and lose functionality of space explorer.  The server is running Windows 10 and the client is running Windows 8.1. Any idea why i would lose functionality from the Windows 8.1 client?  
Last Edit: Jul 21st, 2020, 10:53pm by CGRSupport IP Logged
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Re: 3Dconnexion connection
Reply #1 on: Jul 21st, 2020, 10:50pm 		Quote Quote  Modify Modify
I also have the logs if they are needed.  I notice in the logs this is repeated several times...
 
2020.07.21 09:31:52.822 [1832] [2184] [INFO]:   CPlugUnplugManager::ManageThread: Start device sharing (try 1). nUniqId=0
2020.07.21 09:31:52.822 [1832] [2184] [DEBUG]:  CPlugUnplugManager::MakeDeviceShared(): Troubleshoting flag set: Resetting power
2020.07.21 09:31:52.822 [1832] [2184] [ERROR]:  Error while swithing power off
2020.07.21 09:31:52.822 [1832] [2184] [ERROR]:  ResetPower for device failed! Device handle(284). Error 87: The parameter is incorrect.  
2020.07.21 09:31:52.822 [1832] [2184] [WARNING]:     CPlugUnplugManager::MakeDeviceShared(): Reset power error (87)
2020.07.21 09:32:03.827 [1832] [2184] [INFO]:   CPlugUnplugManager::ManageThread: Start device sharing (try 2). nUniqId=0
2020.07.21 09:32:03.827 [1832] [2184] [DEBUG]:  CPlugUnplugManager::MakeDeviceShared(): Troubleshoting flag set: Resetting power
2020.07.21 09:32:03.827 [1832] [2184] [ERROR]:  Error while swithing power off
2020.07.21 09:32:03.827 [1832] [2184] [ERROR]:  ResetPower for device failed! Device handle(284). Error 87: The parameter is incorrect.
Last Edit: Jul 21st, 2020, 10:57pm by CGRSupport IP Logged
Sergey_Jarovski
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Re: 3Dconnexion connection
Reply #2 on: Jul 22nd, 2020, 9:19am 		Quote Quote  Modify Modify
Hi,
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Sergey Jarovski

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