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FabulaTech Forum USB Solutions USB over Network (Moderators: Sergey_Jarovski, Andrew, Tim_GaliullinFT) Error Message: Shell <-> Service ' Previous topic | Next topic
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joh9
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Error Message: Shell <-> Service '
on: Aug 2nd, 2015, 6:52am 		Quote Quote  Modify Modify
Hi
 
I installed "USB over IP" (raspberry pi / pi store) and on my home PC (Win 7) "USB over Network Client / Trial / 64-bit". But when I start the client, the error message "Shell <-> service 'Communication API not loaded" comes.
Is there a solution to this problem?
 
Many thanks
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Sergey_Jarovski
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Re: Error Message: Shell <-> Service '
Reply #1 on: Aug 4th, 2015, 8:30am 		Quote Quote  Modify Modify
Hi !
 
Please check the status of "FabulaTech USB over Network (Client Core)" service on the USB over Network (client) side. Run it if needed.
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Re: Error Message: Shell <-> Service '
Reply #2 on: Aug 17th, 2015, 11:01am 		Quote Quote  Modify Modify
I have same issue with Windows 7. The  "FabulaTech USB over Network (Client Core)" service on server is not running. It will shutdown right away when I start manually. Here is the Event error:
Log Name: Application
Source:   Windows Error Reporting
Date:     8/17/2015 11:16:37 AM
Event ID: 1001
Task Category: None
Level:    Information
Keywords: Classic
User:     N/A
Computer: LEXLL4121.IMPRIVATA.com
Description:
Fault bucket 110427946, type 25
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: ftusbsrv.exe
P2: 5.1.0.30
P3: 55b0d8bb
P4: ftusbsrv.exe
P5: 5.1.0.30
P6: 55b0d8bb
P7: c0000005
P8: 0002c2ac
P9:  
P10:  
 
Attached files:
C:\Windows\Temp\WERABF8.tmp.appcompat.txt
C:\Windows\Temp\WERABF9.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERABFA.tmp.hdmp
C:\Windows\Temp\WERAC39.tmp.mdmp
 
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ftusbsrv.exe_f320e65a8c67eea594e954b35d9718f9ebad31_2016e3d9
 
Analysis symbol:  
Rechecking for solution: 0
Report Id: eb04c98e-44f2-11e5-b26b-104a7dc713a6
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-17T15:16:37.000000000Z" />
    <EventRecordID>9954</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>110427946</Data>
    <Data>25</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>ftusbsrv.exe</Data>
    <Data>5.1.0.30</Data>
    <Data>55b0d8bb</Data>
    <Data>ftusbsrv.exe</Data>
    <Data>5.1.0.30</Data>
    <Data>55b0d8bb</Data>
    <Data>c0000005</Data>
    <Data>0002c2ac</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Windows\Temp\WERABF8.tmp.appcompat.txt
C:\Windows\Temp\WERABF9.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERABFA.tmp.hdmp
C:\Windows\Temp\WERAC39.tmp.mdmp</Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ftusbsrv.exe_f320e65a8c67eea594e954b35d9718f9ebad31_2016e3d9</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>eb04c98e-44f2-11e5-b26b-104a7dc713a6</Data>
    <Data>0</Data>
  </EventData>
</Event>
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Sergey_Jarovski
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Re: Error Message: Shell <-> Service '
Reply #3 on: Aug 18th, 2015, 1:29am 		Quote Quote  Modify Modify
Hi !
Do you have any old versions of USB over Network on your PC ?
 
I would advice you to make the clean installation:
- uninstall the USB over Network (all installations) from your PC (cmd.exe with admin rights):
wmic product where vendor='fabulatech' call uninstall
List of installations must be empty. Check list cmd (cmd.exe with admin rights):
wmic product where vendor='fabulatech' get name
- restart your PC;
- install the latest release (5.1) of USB over Network (client).
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Sergey Jarovski

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Re: Error Message: Shell <-> Service '
Reply #4 on: Aug 18th, 2015, 4:38am 		Quote Quote  Modify Modify
Hi Sergey,
 
This is a clean installation 5.1 (download from the download website), have seen on 3 Laptop/PC with Windows 7.  
 
Thanks
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Sergey_Jarovski
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Re: Error Message: Shell <-> Service '
Reply #5 on: Aug 18th, 2015, 5:02am 		Quote Quote  Modify Modify
Hi !
I sent you an email.
Please reply.
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Sergey Jarovski

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Re: Error Message: Shell <-> Service '
Reply #6 on: Feb 25th, 2016, 12:11pm 		Quote Quote  Modify Modify
Hi Sergey_Jarovski and All,
 
Would you be able to post what the resolution for this issue is?
 
I am running into the same issue often when I attempt to import a list of servers from a configuration file.  I know that the configuration file for the list of servers is good because it often works on other PC's; however, about half of the time, the "Import Configuration..." function just doesn't work.
 
Instead, when trying to run the "Import Configuration..." function, USB Over Network will not respond for about 5 seconds, and then will not display any servers.  If I close off the program and try to open it back up, it will then display the error:  "'Shell <-> Service' Communication API not loaded!!!".  
 
Please advise.
 
Thanks,
T_user
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Sergey_Jarovski
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Re: Error Message: Shell <-> Service '
Reply #7 on: Feb 26th, 2016, 1:15am 		Quote Quote  Modify Modify
Hi !  
I sent you an email.  
Please reply.
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Sergey Jarovski

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