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FabulaTech Forum USB Solutions USB over Network (Moderators: Sergey_Jarovski, Tim_GaliullinFT, Andrew) Error Message: Shell <-> Service '

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Topic: Error Message: Shell <-> Service ' (Read 8003 times)

joh9
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Error Message: Shell <-> Service '
on: Aug 2^nd, 2015, 6:52am

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Hi

I installed "USB over IP" (raspberry pi / pi store) and on my home PC (Win 7) "USB over Network Client / Trial / 64-bit". But when I start the client, the error message "Shell <-> service 'Communication API not loaded" comes.
Is there a solution to this problem?

Many thanks

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Sergey_Jarovski
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Re: Error Message: Shell <-> Service '
Reply #1 on: Aug 4^th, 2015, 8:30am

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Hi !

Please check the status of "FabulaTech USB over Network (Client Core)" service on the USB over Network (client) side. Run it if needed.

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Sergey Jarovski

FabulaTech
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http://www.fabulatech.com

nam.phan
FabulaTech Forum Newbie

Posts: 2

Re: Error Message: Shell <-> Service '
Reply #2 on: Aug 17^th, 2015, 11:01am

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I have same issue with Windows 7. The "FabulaTech USB over Network (Client Core)" service on server is not running. It will shutdown right away when I start manually. Here is the Event error:
Log Name: Application
Source: Windows Error Reporting
Date: 8/17/2015 11:16:37 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: LEXLL4121.IMPRIVATA.com
Description:
Fault bucket 110427946, type 25
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ftusbsrv.exe
P2: 5.1.0.30
P3: 55b0d8bb
P4: ftusbsrv.exe
P5: 5.1.0.30
P6: 55b0d8bb
P7: c0000005
P8: 0002c2ac
P9:
P10:

Attached files:
C:\Windows\Temp\WERABF8.tmp.appcompat.txt
C:\Windows\Temp\WERABF9.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERABFA.tmp.hdmp
C:\Windows\Temp\WERAC39.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ftusbsrv.exe_f320e65a8c67eea594e954b35d9718f9ebad31_2016e3d9

Analysis symbol:
Rechecking for solution: 0
Report Id: eb04c98e-44f2-11e5-b26b-104a7dc713a6
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-08-17T15:16:37.000000000Z" />
<EventRecordID>9954</EventRecordID>
<Channel>Application</Channel>
<Computer>xxxxxx</Computer>
<Security />
</System>
<EventData>
<Data>110427946</Data>
<Data>25</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>ftusbsrv.exe</Data>
<Data>5.1.0.30</Data>
<Data>55b0d8bb</Data>
<Data>ftusbsrv.exe</Data>
<Data>5.1.0.30</Data>
<Data>55b0d8bb</Data>
<Data>c0000005</Data>
<Data>0002c2ac</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Windows\Temp\WERABF8.tmp.appcompat.txt
C:\Windows\Temp\WERABF9.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERABFA.tmp.hdmp
C:\Windows\Temp\WERAC39.tmp.mdmp</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ftusbsrv.exe_f320e65a8c67eea594e954b35d9718f9ebad31_2016e3d9</Data>
<Data>
</Data>
<Data>0</Data>
<Data>eb04c98e-44f2-11e5-b26b-104a7dc713a6</Data>
<Data>0</Data>
</EventData>
</Event>

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Sergey_Jarovski
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Re: Error Message: Shell <-> Service '
Reply #3 on: Aug 18^th, 2015, 1:29am

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Hi !
Do you have any old versions of USB over Network on your PC ?

I would advice you to make the clean installation:
- uninstall the USB over Network (all installations) from your PC (cmd.exe with admin rights):
wmic product where vendor='fabulatech' call uninstall
List of installations must be empty. Check list cmd (cmd.exe with admin rights):
wmic product where vendor='fabulatech' get name
- restart your PC;
- install the latest release (5.1) of USB over Network (client).

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Sergey Jarovski

FabulaTech
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nam.phan
FabulaTech Forum Newbie

Posts: 2

Re: Error Message: Shell <-> Service '
Reply #4 on: Aug 18^th, 2015, 4:38am

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Hi Sergey,

This is a clean installation 5.1 (download from the download website), have seen on 3 Laptop/PC with Windows 7.

Thanks

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Sergey_Jarovski
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Posts: 559

Re: Error Message: Shell <-> Service '
Reply #5 on: Aug 18^th, 2015, 5:02am

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Hi !
I sent you an email.
Please reply.

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Sergey Jarovski

FabulaTech
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http://www.fabulatech.com

T_user
FabulaTech Forum Newbie

Posts: 1

Re: Error Message: Shell <-> Service '
Reply #6 on: Feb 25^th, 2016, 12:11pm

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Hi Sergey_Jarovski and All,

Would you be able to post what the resolution for this issue is?

I am running into the same issue often when I attempt to import a list of servers from a configuration file. I know that the configuration file for the list of servers is good because it often works on other PC's; however, about half of the time, the "Import Configuration..." function just doesn't work.

Instead, when trying to run the "Import Configuration..." function, USB Over Network will not respond for about 5 seconds, and then will not display any servers. If I close off the program and try to open it back up, it will then display the error: "'Shell <-> Service' Communication API not loaded!!!".

Please advise.

Thanks,
T_user

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Sergey_Jarovski
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Re: Error Message: Shell <-> Service '
Reply #7 on: Feb 26^th, 2016, 1:15am

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Hi !
I sent you an email.
Please reply.

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Sergey Jarovski

FabulaTech
===================
http://www.fabulatech.com

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