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FabulaTech Forum USB Solutions USB over Network (Moderators: Tim_GaliullinFT, Andrew, Sergey_Jarovski) Error (8) VirtualUsbDevice (265) Previous topic | Next topic
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supertax
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Error (8) VirtualUsbDevice (265)
on: Jul 25th, 2011, 1:45am 		Quote Quote  Modify Modify
Server: Hyper-v 2008 Server R2
 
Client: Windows Server 2003 Sp2
 
When i connect the device on client i receive this error:
Cannot connect USB Device.
Error (Cool. Module: VirtualUsbDevice (265).
 
What can i do?
 
thanks
Fabio
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Harry_Mitkov
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Re: Error (8) VirtualUsbDevice (265)
Reply #1 on: Jul 25th, 2011, 6:13am 		Quote Quote  Modify Modify
Dear supertax,
 
Please send us the following information to support@fabulatech.com
 
- The system information of both PC's where USB over Network (Server and
 
Client) is installed. To get system information file  you need to do the
 
following: Start -> Programs -> Accessories -> System Tools -> System
 
Information File -> Save.
 
- The USB over Network log files. Please look for the logs in
 
%systemroot%\system32 folder (or if your PC is x64 then in
 
%systemroot%\syswow64). The log file names should be:
 
ftusbsrv.log - for USB over Network Server
 
ftusbsrvc.log - for USB over Network Client
 
Thanks.
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supertax
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Re: Error (8) VirtualUsbDevice (265)
Reply #2 on: Sep 9th, 2011, 4:19am 		Quote Quote  Modify Modify
i'm sorry for the late, I have just sent the log
 
regards
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Harry_Mitkov
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Re: Error (8) VirtualUsbDevice (265)
Reply #3 on: Sep 9th, 2011, 6:21am 		Quote Quote  Modify Modify
Hi supertax,
 
We've received your message with requested information.
Our experts are already working on your issue.
 
You will get a email reply from our expert as soon as we find the solution of the problem.
 
Last Edit: Sep 14th, 2011, 4:38am by Forum Admin IP Logged
supertax
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Re: Error (8) VirtualUsbDevice (265)
Reply #4 on: Sep 14th, 2011, 3:39am 		Quote Quote  Modify Modify
Hi,
what's new? I have some customers who need this product, but I need to know if this problem is solvable.
thanks
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Harry_Mitkov
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Re: Error (8) VirtualUsbDevice (265)
Reply #5 on: Sep 14th, 2011, 6:30am 		Quote Quote  Modify Modify
Hi supertax,
 
The issue you faced was fixed in the last version of USB over Network 4.7
You can download it here
http://www.fabulatech.com/usb-over-network-download.html
 
Do not forget to uninstall your current version (server and client) and reboot the computers before installing the latest version. Note that versions of server and client must match.
 
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