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Topic: USB Audio devices supported? (Read 6708 times)

Heimiko
FabulaTech Forum Newbie

Posts: 4

USB Audio devices supported?
on: May 4^th, 2010, 11:03am

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Hello,

I'm trying out this software, looks very promising, but it appears audio devices are not really working at all, or badly stuttering.
With what audio devices, specifically (brand and model) has this software been tested to be working with? I'd like to remote with this, and my current USB Audio devices don't really work with this.
The product information page seems to suggest that it does support audio devices.

please let me know.

kind regards

Last Edit: May 4^th, 2010, 11:04am by Heimiko

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Alex_Webster
FabulaTech Forum Senior Member

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Posts: 257

Re: USB Audio devices supported?
Reply #1 on: May 6^th, 2010, 6:08am

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The voice stuttering can occur because of the network issues. I wonder if you are on the internet or on the local network.
As for the supported devices - we use microsoft, genius, plantronics headsets. Everything works ok. But it's up to you what device model to use.
Did you have any other issues beside stuttering?

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Heimiko
FabulaTech Forum Newbie

Posts: 4

Re: USB Audio devices supported?
Reply #2 on: May 6^th, 2010, 6:16am

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I'm on a local LAN (gigabit). So network speed is definitely not the issue.
All other kinds of USB devices work flawlessly, the only thing I just can't get to work propperly, is Audio devices.

Devices tried:
- Creative X-Fi Surround 5.1, result: Connects oke, but no sound at all.
- MD-Port DG2. Connects, gives audio, but stutters like crazy

should the above devices work at all, did you test those?
you gave me a few brands that seem to work, but what exact models have you tested to be working correctly?

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Alex_Webster
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Re: USB Audio devices supported?
Reply #3 on: May 11^th, 2010, 1:06am

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on May 6^th, 2010, 6:16am, Heimiko wrote:

Devices tried:
- Creative X-Fi Surround 5.1, result: Connects oke, but no sound at all.
- MD-Port DG2. Connects, gives audio, but stutters like crazy

What operating systems do you have on the server and workstation machines (and if they are x32 or x64)?

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Heimiko
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Posts: 4

Re: USB Audio devices supported?
Reply #4 on: May 11^th, 2010, 1:33am

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The host machine runs Windows XP and is 32-bit.
it isn't the fastest machine around (AMD geode, 800Mhz) but should get the job done nonetheless.

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Alex_Webster
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Re: USB Audio devices supported?
Reply #5 on: May 11^th, 2010, 4:20am

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And what OS do you have on the machine where Sound over RDP server is installed?

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Heimiko
FabulaTech Forum Newbie

Posts: 4

Re: USB Audio devices supported?
Reply #6 on: May 11^th, 2010, 4:21am

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The client machine is windows 7, 32-bit, on a core i7.
I'm not using sound over RDP,
I'm using USB over Network.

Last Edit: May 11^th, 2010, 4:22am by Heimiko

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Alex_Webster
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Re: USB Audio devices supported?
Reply #7 on: May 12^th, 2010, 5:16am

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Unfortunately the external sound devices will not work on Windows 7 (or Vista). We are working on the solution for this scenario but I cannot tell you when it's going to be available.

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