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   Author  Topic: USB Audio devices supported?  (Read 5298 times)
USB Audio devices supported?
on: May 4th, 2010, 11:03am
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Hello,
 
I'm trying out this software, looks very promising, but it appears audio devices are not really working at all, or badly stuttering.
With what audio devices, specifically (brand and model) has this software been tested to be working with? I'd like to remote with this, and my current USB Audio devices don't really work with this.
The product information page seems to suggest that it does support audio devices.
 
please let me know.
 
kind regards
Last Edit: May 4th, 2010, 11:04am by Heimiko IP Logged
Re: USB Audio devices supported?
Reply #1 on: May 6th, 2010, 6:08am
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The voice stuttering can occur because of the network issues. I wonder if you are on the internet or on the local network.  
As for the supported devices - we use microsoft, genius, plantronics headsets. Everything works ok. But it's up to you what device model to use.  
Did you have any other issues beside stuttering?
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Re: USB Audio devices supported?
Reply #2 on: May 6th, 2010, 6:16am
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I'm on a local LAN (gigabit). So network speed is definitely not the issue.
All other kinds of USB devices work flawlessly, the only thing I just can't get to work propperly, is Audio devices.
 
Devices tried:
 - Creative X-Fi Surround 5.1, result: Connects oke, but no sound at all.
 - MD-Port DG2. Connects, gives audio, but stutters like crazy
 
should the above devices work at all, did you test those?
you gave me a few brands that seem to work, but what exact models have you tested to be working correctly?
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Re: USB Audio devices supported?
Reply #3 on: May 11th, 2010, 1:06am
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on May 6th, 2010, 6:16am, Heimiko wrote:

 
Devices tried:
 - Creative X-Fi Surround 5.1, result: Connects oke, but no sound at all.
 - MD-Port DG2. Connects, gives audio, but stutters like crazy
 

 
What operating systems do you have on the server and workstation machines (and if they are x32 or x64)?
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Re: USB Audio devices supported?
Reply #4 on: May 11th, 2010, 1:33am
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The host machine runs Windows XP and is 32-bit.
it isn't the fastest machine around (AMD geode, 800Mhz) but should get the job done nonetheless.
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Re: USB Audio devices supported?
Reply #5 on: May 11th, 2010, 4:20am
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And what OS do you have on the machine where Sound over RDP server is installed?
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Re: USB Audio devices supported?
Reply #6 on: May 11th, 2010, 4:21am
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The client machine is windows 7, 32-bit, on a core i7.
I'm not using sound over RDP,
I'm using USB over Network.
Last Edit: May 11th, 2010, 4:22am by Heimiko IP Logged
Re: USB Audio devices supported?
Reply #7 on: May 12th, 2010, 5:16am
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Unfortunately the external sound devices will not work on Windows 7 (or Vista). We are working on the solution for this scenario but I cannot tell you when it's going to be available.
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