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FabulaTech Forum USB Solutions USB Monitor Pro (Moderators: Andrew, Tim_GaliullinFT, Sergey_Jarovski) USB Monitor Pro does not start

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Topic: USB Monitor Pro does not start (Read 15284 times)

DaShorty1
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USB Monitor Pro does not start
on: Dec 28^th, 2008, 1:03am

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Today I downloaded USB Monitor Pro 2.0 and installed the trial version.

Unfortunately, the program does not start. It gives the following message:

"Program cannot start because of the following error: Error (6). Module: UsbControlDevice (59)."

This message also pops up when Windows starts up. Furthermore, I cannot uninstall the program, since the message pops up then as well.

What can/should I do in order to resolve this problem?

Thank you in advance!

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Mike
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Re: USB Monitor Pro does not start
Reply #1 on: Dec 30^th, 2008, 12:59am

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Hi,

I'll contact you by e-mail with answer. I guess you stated valid e-mail address in your profile.

Thanks

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Mike Storm

FabulaTech
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DaShorty1
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Re: USB Monitor Pro does not start
Reply #2 on: Dec 30^th, 2008, 5:19am

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Mike, that address should work. If not, I can send you a PM.

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Mike
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Re: USB Monitor Pro does not start
Reply #3 on: Dec 30^th, 2008, 5:55am

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I've already sent you a message by e-mail.

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Mike Storm

FabulaTech
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jcfdata
FabulaTech Forum Newbie

Posts: 2

Re: USB Monitor Pro does not start
Reply #4 on: Feb 11^th, 2009, 12:50am

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I am having the exact same problem with the exact same error message.

A little disappointing the solution or suggestions were not posted to the forum but instead sent via PM or private email.

Can you please help?

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Mike
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Re: USB Monitor Pro does not start
Reply #5 on: Feb 11^th, 2009, 7:10am

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Hi,

I'll do my best to provide you with solution ASAP, but it is really better to continue our conversation by e-mail. Can I use the e-mail from your profile?

Thanks.

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Mike Storm

FabulaTech
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http://www.fabulatech.com

jcfdata
FabulaTech Forum Newbie

Posts: 2

Re: USB Monitor Pro does not start
Reply #6 on: Feb 14^th, 2009, 3:06am

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The registered email or PM will be fine.

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Mike
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Re: USB Monitor Pro does not start
Reply #7 on: Feb 17^th, 2009, 8:11am

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I've already sent you a message. Please check your mailbox.

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Mike Storm

FabulaTech
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http://www.fabulatech.com

DaShorty1
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Re: USB Monitor Pro does not start
Reply #8 on: Feb 18^th, 2009, 2:38am

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The email may have arrived in your spam box. That was at least the reason why my communication with fabulatech was slow.

@Mike: have to apologize for the long silence (again). The computer is merely for hobby purposes and I'm currently way to busy to apply your advise.

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Mike
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Re: USB Monitor Pro does not start
Reply #9 on: Feb 19^th, 2009, 6:02am

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I guess you mean my advice to disable your antivirus. Well, you can make this test when you have enough time. Just don't forget to inform me about results.

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Mike Storm

FabulaTech
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endo
FabulaTech Forum Newbie

Posts: 1

Re: USB Monitor Pro does not start
Reply #10 on: Apr 28^th, 2009, 4:29pm

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I see "Program cannot start because of the following error: Error (6). Module:UsbControlDevice (59)" on my XP64 machine.
On a Vista box I am able to get the program to launch, but get this error when I try to start monitoring "Cannot start monitoring"

could I get some assistance in getting the application to function?

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Mike
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Re: USB Monitor Pro does not start
Reply #11 on: Apr 29^th, 2009, 3:10am

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First of all I want to pay your attention to the fact USB Monitor Pro doesn't work under x64 platforms, only under x32. Moreover the current version doesn't work under Vista, however we are going to release new version that will support x32 Vista today or tomorrow, so just check our website for the new version:

http://www.fabulatech.com/usb-monitor-pro-download.html

P.S. Current version is 2.0

Thanks.

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Mike Storm

FabulaTech
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http://www.fabulatech.com

elbarbajan
FabulaTech Forum Newbie

Posts: 2

Re: USB Monitor Pro does not start
Reply #12 on: Jul 10^th, 2009, 10:26am

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Hi there, i get almost the same mistake...
is this one "Cannot start monitoring! Error (116 Cool

. Module: UsbControlDevice (182)."

If you have an answer there's my e-mail in the profile.

Thanks, see you.

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elbarbajan
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Re: USB Monitor Pro does not start
Reply #13 on: Jul 10^th, 2009, 10:27am

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Oh, by the way, it's the 2.1 trial version

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Alex_Webster
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Re: USB Monitor Pro does not start
Reply #14 on: Jul 13^th, 2009, 4:01am

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I need to know the model of the device, the operating system and if it's x32 or x64.
And could you please upload somewhere the screen shot with this error because it seems that there is a mistake in it. If it's the issue that we suspect it has to be a little bit different.

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