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   Author  Topic: Microphone Not Working, Nothing In Sound Recorder  (Read 7507 times)
Microphone Not Working, Nothing In Sound Recorder
on: Nov 8th, 2011, 12:01pm
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There is a problem with the microphone configuration. I can hear the person speaking to me but they cannot hear me.
 
Additionally, when I run Sound Recorder on the server, it records nothing.  
 
On the server, ‘Control Panel/Sound/Playback’ shows ‘FabulaTech Audio’ & /Recording shows ‘FabulaTech Mic’.
 
The workstation has three microphones: a USB headset, a Logitech Webcam & a SoundBlaster Line-In. I tried all of the microphones; none of them worked.  
 
I am running Fabula Tech Sound Over RDP on Windows 7 Enterprise, 64-bit, via Remote Desktop Connection. Both the RDP client workstation & RDP server are Windows 7 Enterprise, 64-bit.  
 
I am also running Fabula Tech Webcam for Remote Desktop on the same system. It works fine.
 
How do I know that Sound Over RDP is running on the workstation & server? In Task Manager I see no process that appears to be associated with Sound Over RDP.
 
Is there a solution for this problem?
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Re: Microphone Not Working, Nothing In Sound Recor
Reply #1 on: Nov 9th, 2011, 6:27am
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Hello SoftwareJock,
 
 
Tell me if you are using any RDP modifications or replacements
(like Thinstuff Terminal XP\VS Server)
 
What option do you use when you start RDP session
(Remote Desktop Connection ->Local Resources -> Remote Computer Sound)
Bring sound to this computer or leave at remote computer?
 
Please follow the instruction to verify Sound over RDP integrity:
1) On server PC during RDP session
 
- check if ftvusrv.exe process is running(in task manager);
 
- check registry key
HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp
AudioEnumeratorDll = ftrdpendp.dll
 
- Check if proper audio devices are selected ( Control Panel -> Sound(Sound and Audio Devices Properties) -> Audio Tab - "Fabulatech RDP in" или "USB Audio Device");
 
2) On Workstation PC:
 
- check if rdmiclt.dll present at %systemroot%/system32;
 
- check registry key HKCU\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPMIC;
Please let me know the results.
 
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Re: Microphone Not Working, Nothing In Sound Recor
Reply #2 on: Nov 9th, 2011, 12:02pm
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Here are the answers to your questions:
 
I am not using any RDP modifications or replacements.
 
The RDP session options for Remote Desktop Connection -> Local Resources -> Remote Audio/Settings are:
 
    ‘Remote audio playback’ = ‘Play on this computer’
    ‘Remote audio recording = ‘Record from this computer’
 
1. SERVER  On the server, ftvusrv.exe is running in Task Manager.
 
I verified:
HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp  
AudioEnumeratorDll = ftrdpendp.dll
 
‘Control Panel/Sound/Playback’ shows ‘FabulaTech Audio’ & /Recording shows ‘FabulaTech Mic’.
 
2. WORKSTATION  rdmiclt.dll is present at %systemroot%/system32.
 
HKCU\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPMIC = rdmiclt.dll.
 
 
What do you suggest next?
 
Is there any type of logging that can be enabled?
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Re: Microphone Not Working, Nothing In Sound Recor
Reply #3 on: Nov 10th, 2011, 9:53am
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Thanks for your answers.
 
Our support manager will contact you soon.
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