FabulaTech Forum - roller problem in my printer

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FabulaTech Forum Remote Desktop Solutions Printer for Remote Desktop (Moderators: Andrew, Tim_GaliullinFT, Sergey_Jarovski) roller problem in my printer

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Topic: roller problem in my printer (Read 4201 times)

aususupport
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roller problem in my printer
on: Jun 23^rd, 2018, 7:40am

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i have Epson printer. i m printing a �very important for my office and suddenly my Printer rollers leave unwanted marks on my documents. so that i contact to "http://www..../epson-help/ but they were unable to fix my problem i have still received an error in my printer what can i do now?

Last Edit: Jun 25^th, 2018, 9:41am by Sergey_Jarovski

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Sergey_Jarovski
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Re: roller problem in my printer
Reply #1 on: Jun 25^th, 2018, 9:40am

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Hi,

I don't think that your problem is related to our SW.
First of all try to reproduce the issue on your local side (you must use the same app for printing).
What version of Printer for Remote Desktop you are using?
What OS do you have on both sides?
Do you have a license for FabulaTech SW?
Make the scan of the printed doc. I want to see "unwanted marks" on your doc.

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Sergey Jarovski

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