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FabulaTech Forum Remote Desktop Solutions Printer for Remote Desktop (Moderators: Tim_GaliullinFT, Sergey_Jarovski, Andrew) Print Job stuck in the queue

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Topic: Print Job stuck in the queue (Read 5559 times)

danking
FabulaTech Forum Newbie

Posts: 2

Print Job stuck in the queue
on: Oct 1^st, 2012, 11:08am

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I am a print job stuck in the queue that I cannot get out. �I get an error saying I access denied but I still cannot remove the job as admin. �Any thought?

Last Edit: Oct 1^st, 2012, 12:19pm by danking

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Serge Frost
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Re: Print Job stuck in the queue
Reply #1 on: Oct 2^nd, 2012, 3:00am

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Hello,

Does the print job persist even after reboot?
Have you tried to reboot print spooler service?

Please send me your system information files from both computers where Printer for Remote Desktop(server and workstation) is installed. (to get them --> Start -> Programs -> Accessories -> System Tools -> System Information File -> Save)

My email is: support@fabulatech(dot)com

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danking
FabulaTech Forum Newbie

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Re: Print Job stuck in the queue
Reply #2 on: Oct 2^nd, 2012, 2:37pm

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I rebooted the Printer Spooler Process, no success.
I rebooted the Server, now the print queue is missing altogether from the terminal session.

I then reinstalled the Printer-for-remote-desktop (workstation) on the local workstation. Did not resolve the issue.

I am now trying to reinstall on the server. I get an error saying "A network error occured when trying to read from file"

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