Nov 21st, 2024, 1:50pm
Home Home  Search Search  Members Members  Login Login  Register Register
Welcome, Guest. Please Login or Register.
FabulaTech Forum Serial Port Solutions Network Serial Port Kit (Moderators: Tim_GaliullinFT, Andrew, Sergey_Jarovski) "Missing Hardware id" message Previous topic | Next topic
Pages: 1  Reply Reply  Notify of replies Notify of replies  Print Print
   Author  Topic: "Missing Hardware id" message  (Read 8378 times)
Boris
FabulaTech Forum Newbie
*

View Profile         
Posts: 2
"Missing Hardware id" message
on: Jan 14th, 2005, 5:32pm 		Quote Quote  Modify Modify
Hi Support,
 
We currently use NSPK on our 2003 server.
Whenever we attach a serial port from one of the remote workstations for use on the server we have to remove and re-create the com port mapping if remote workstation is shutdown when we restart the server.
 
Is there a way to force the NSPK driver to re-create the com ports even if the NSPK cannot be reached?
 
This should stop those “Missing Hardware ID” popup’s when server is restarted.
 
IP Logged
Andrew
FabulaTech Forum Moderator
Moderator
FabulaTech Forum Senior Member
*****

View Profile   WWW         
Gender: male Posts: 427
Re: "Missing Hardware id" message
Reply #1 on: Jan 17th, 2005, 9:29am 		Quote Quote  Modify Modify
Actually NSPK virtual serial ports are created constantly while NSPK is installed on computer. Apparently you get this popup message because your communication application tries to open COM port via NSPK but NSPK can open remote COM port when remote workstation is running only.
We will thing about how to resolve this problem in the next program version. Meantime you could try to restart your server when remote workstation is running only Smiley
IP Logged
Andrew Scott

FabulaTech
===================
http://www.fabulatech.com
Boris
FabulaTech Forum Newbie
*

View Profile         
Posts: 2
Re: "Missing Hardware id" message
Reply #2 on: Jan 18th, 2005, 3:14am 		Quote Quote  Modify Modify
on Jan 17th, 2005, 9:29am, Andrew wrote:
Actually NSPK virtual serial ports are created constantly while NSPK is installed on computer. Apparently you get this popup message because your communication application tries to open COM port via NSPK but NSPK can open remote COM port when remote workstation is running only.

 
OK, agreed. But unfortunately NSPK does not resume communication with remote workstations when the power up.
I checked, and there are no ports created in HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\SERIALCOMM when workstations are not up.
The only way to get things working again is to reboot the server (tough thing to organise) or delete and re-create all the mappings when all workstations are up.
 
The best thing would be for NSPK to create the ports and just retry the connection to remote host when com ports actually open (and return errors to windows only then).  Is this doable?
 
on Jan 17th, 2005, 9:29am, Andrew wrote:

We will thing about how to resolve this problem in the next program version. Meantime you could try to restart your server when remote workstation is running only Smiley

 
We're still using 4.3 (you sent us downgraded license key) because 4.6 locks up our server on any com port activity. I suspect that dual CPU has something to do with this.
 
Do you have ETA for the new version and will it fix the freezing issue?
Last Edit: Jan 18th, 2005, 3:14am by Boris IP Logged
mirix
FabulaTech Forum Newbie
*

View Profile         
Posts: 4
Re: "Missing Hardware id" message
Reply #3 on: Jun 20th, 2014, 5:32pm 		Quote Quote  Modify Modify
Hi,
I have too error "Missing Hardware id" on the first connection, and not installing device drivers.
Device is diagnostic adapter  with FTDI chip converter USB to COM.
Device sharin, connect correctly but not installing.
Client OS -Win7 - x86 on VM.
Trying on Win XP x86 on VM. - no result same error.
on phisical port all working OK!
Here is posted image with problem:
http://postimg.org/image/s65csu9f3/
IP Logged
InnaWhite
FabulaTech Forum Full Member
***

View Profile   WWW         
Gender: female Posts: 182
Re: "Missing Hardware id" message
Reply #4 on: Jun 23rd, 2014, 7:43am 		Quote Quote  Modify Modify
Dear customer,
 
Please check your email box. I have sent you a link to our FTP server with a new version of the program.
IP Logged
Inna White

FabulaTech
===================
http://www.fabulatech.com
mirix
FabulaTech Forum Newbie
*

View Profile         
Posts: 4
Re: "Missing Hardware id" message
Reply #5 on: Jun 24th, 2014, 7:49am 		Quote Quote  Modify Modify
Hello dear support,
With hew version have a progress. Software not working correctly , but this may be some settings. I cannot connect with software developer to view those error.
I continue testing, and  inform you for results
Best regards
IP Logged
mirix
FabulaTech Forum Newbie
*

View Profile         
Posts: 4
Re: "Missing Hardware id" message
Reply #6 on: Jun 26th, 2014, 3:47am 		Quote Quote  Modify Modify
Hello again,
Thx for support, problem may be in Diagnostic head, has a  real time clock. and time to reply is too long. We testing with another
IP Logged
InnaWhite
FabulaTech Forum Full Member
***

View Profile   WWW         
Gender: female Posts: 182
Re: "Missing Hardware id" message
Reply #7 on: Jun 27th, 2014, 5:04am 		Quote Quote  Modify Modify
Dear customer,  
 
Please specify if the error "Missing Hardware id" repeated again.  
Since our program uses RDP protocol, than some minor latency is a normal thing.  
 
Please inform me about the result of your testing.  
 
IP Logged
Inna White

FabulaTech
===================
http://www.fabulatech.com
mirix
FabulaTech Forum Newbie
*

View Profile         
Posts: 4
Re: "Missing Hardware id" message
Reply #8 on: Jun 27th, 2014, 5:10am 		Quote Quote  Modify Modify
"Missing Hardware id" disappeared. We canceling test at this time. After few weeks begin new test with  another adapter
Thanks for help!
IP Logged
InnaWhite
FabulaTech Forum Full Member
***

View Profile   WWW         
Gender: female Posts: 182
Re: "Missing Hardware id" message
Reply #9 on: Jun 27th, 2014, 6:12am 		Quote Quote  Modify Modify
Thanks for testing our software. In case you had any issues with it or questions about how it works, please always feel free to contact us.
We have a variety of USB and virtual serial port solutions here at FabulaTech. So if you could describe your project and its requirements, I would gladly see if we can help you with any of our solutions.
 
In any case, keep our products in mind for your future projects.
Thanks! Looking forward to hearing from you!
IP Logged
Inna White

FabulaTech
===================
http://www.fabulatech.com
Pages: 1  Reply Reply  Notify of replies Notify of replies  Print Print

Previous topic | Next topic
Online Talk to our
support team or
sales department.